Real-time alerts
Get pinged the instant a conversation needs attention — no more refreshing dashboards or missing escalations.
< 30savg. alert latency
Now in general availability
Real-time visibility into every conversation
Pulseboard gives support team leads instant alerts, built-in SLA tracking, and one shared inbox — so nothing slips through the cracks.
No credit card required · 14-day free trial · Cancel anytime
3 min
Avg. response time drop
94%
SLA hit rate, avg.
500+
Support teams trust us
Features
Everything your team needs to stay ahead
Purpose-built for support leaders who can't afford to miss a beat.
SLA tracking
Track every SLA automatically. See what's on-time, at-risk, and breached at a glance, before customers notice.
100%of SLAs monitored
Team inbox
One shared inbox for the whole team. Assign, collaborate, and reply together without stepping on each other.
1unified workspace
Pricing
Simple, transparent pricing
Start free, scale as your team grows. No hidden fees.
Starter
$29/mo
Perfect for small teams getting started.
- Real-time alerts
- 1 shared inbox
- Up to 3 seats
- Email support
Most Popular
Growth
$79/mo
For growing teams that need more power.
- Everything in Starter
- SLA tracking
- Up to 15 seats
- Priority support
- Integrations
Enterprise
Custom
For large organizations with specific needs.
- Everything in Growth
- Unlimited seats
- Custom SLAs
- SSO / SAML
- Dedicated success manager
Customers
Loved by support leaders everywhere
See what happens when your team finally has full visibility.
“Before Pulseboard, we were playing catch-up every single day. Now I get an alert the moment something needs my attention — our first-response time dropped by 40% in the first month.”
40%faster first response
Megan Alvarez
Head of Customer Support · Stackwise
“SLA breaches used to be our biggest pain point in QBRs. Pulseboard's SLA tracking is the only tool that's actually made a dent — we went from 18% breach rate down to under 3%.”
83%fewer SLA breaches
Daniel Osei
VP of Customer Experience · Loopify
“The shared inbox alone was worth the price of admission. My team stopped stepping on each other's tickets and morale actually improved. It sounds small but it changed everything.”
2×team throughput
Priya Nambiar
Support Team Lead · Fieldly
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